Last Updated: Aug 2, 2025
This Privacy Policy explains how Ruffled Media Ltd ("we", "us", "our"), trading as Ruffled, collects, uses, stores, and protects your personal data. We take your privacy seriously and are committed to handling your information transparently and securely.
1. Who we are
Ruffled Media Ltd
Company No: 14525711
Registered in England and Wales
Trading as: Ruffled
Contact: hello@ruffled.agency
2. What data we collect
We may collect and process the following types of personal information:
Contact details (name, email address, phone number)
Business information (company name, job role)
Website usage data (IP address, browser type, device, pages viewed)
Enquiry content submitted via our forms
Marketing preferences (if you opt-in to receive updates)
We do not knowingly collect data from children or store sensitive personal information.
3. How we collect your data
We collect data in the following ways:
When you contact us through our website or email
When you sign up to receive emails or updates
Through analytics tools like Google Analytics and Meta Pixel
Via cookies (see section 6)
4. Why we collect it
We use your data to:
Respond to enquiries and communicate with you
Provide and improve our services
Analyse site usage and performance
Deliver targeted marketing (only if you’ve opted in)
Meet legal and regulatory obligations
We always rely on a lawful basis for processing data, including consent, contract, or legitimate interest.
5. Who we share data with
We don’t sell your data. Ever.
We may share limited data with trusted third-party tools to help run our business efficiently, such as:
Google Analytics (site usage insights)
Meta (advertising performance)
Our email provider (if you opt into updates)
Web hosting and security providers
All third parties are GDPR-compliant and handle data securely.
6. Cookies
Like most websites, we use cookies to improve your browsing experience. Cookies help us:
Analyse how visitors use our site
Remember your preferences
Serve relevant ads (if applicable)
You can control or disable cookies via your browser settings. For more info, see our [Cookie Policy].
7. How we protect your data
We use industry-standard security measures to protect your personal information, including:
SSL encryption
Secure cloud hosting
Limited data access within our team
We retain your data only as long as necessary and securely delete it when no longer needed.
8. Your rights
Under the UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to or restrict processing
File a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, contact us at hello@ruffled.agency.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Questions?
We’re here to help. Just drop us a line at hello@ruffled.agency.